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The Four Way Test
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The 4-Way
Test Of the things we think, say or do
Is
it the TRUTH?
Is
it FAIR to all concerned?
Will
it build GOODWILL and BETTER FRIENDSHIPS?
Will
it be BENEFICIAL to all concerned?
How It Works
For many decades Rotary
Clubs and Rotarians around the world have used The 4-Way Test as an
instrument to develop respect and understanding among peoples.
How the test works is
indicated in the following story by the Chicago Rotarian who developed it.
He suggests that you first memorize The 4-Way Test and then form the habit
of checking your thoughts, words and deeds with it.
The 4-Way Test has been
used successfully around the world in business, government and schools as
an effective measuring stick for conduct, a guide to right thinking. If
memorized and constantly applied to relations with others, it will
contribute to more effective and friendlier relationships.
If you get into the
habit of checking your thoughts, words and deeds against The 4-Way Test,
experience has shown that it will help you become happier and more
successful. Here is the story of how The
4-Way Test came to be developed.
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The Story of the 4-Way Test
Herbert J. Taylor
President, R.I., 1954-55
Back in 1932 I was assigned by the creditors of the Club Aluminum Company the
task of saving the company from being closed out as bankrupt organization. The
company was a distributor of cookware and other household items. We found that
the company owed its creditors over $400,000 more than its total assets. It was
bankrupt but still alive. At that time we borrowed $6,100 from a Chicago bank to
give us a little cash on which to operate.
While we had a good product, our competitors also had fine cookware with
well-advertised brand names. Our company also had some fine people working for
it, but our competitors also had the same. Our competitors were naturally in
much stronger financial condition than we were. With tremendous obstacles
and handicaps facing us, we felt that we must develop in our organization
something which our competitors would not have in equal amount. We decided that
is should be character, dependability and service-mindedness of our personnel.
We determined, first, to be very careful in the selection of our personnel and,
second, to help them become better men and women as they progressed with our
company.
We believed that "In right there is might" and we determined to do
our best to always be right. Our industry, as was true of scores of other
industries, had a code of ethics --- but the code was too long, almost
impossible to memorize, and therefore impractical. We felt that we needed a
simple measuring stick of ethics which everyone in the company could quickly
memorize. We also believed that the proposed test should not tell our people
what they must do, but ask them questions which would make it possible for them
to find out whether their proposed plans, policies, statement or actions were
right or wrong.
We had looked in available literature for such a short measuring stick of
ethics, but could not find a satisfactory one. One day in July 1932, I decided
to pray about the matter. That morning I leaned over my desk and ask God to give
us a simple guide to help us think, speak and do that which was right. I
immediately picked up a white card and wrote out The 4-Way Test of the
things we think, say or do as follows:
 | Is it the truth?
| Is it fair to all concerned?
| Will it build goodwill and better friendships?
| Will it be beneficial to all concerned? |
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I placed this little test under the glass top of my desk and determined to try
it out for a few days before talking to anyone else in the company about it. I
had a very discouraging experience . I almost threw it into the wastepaper
basket the first day when I checked everything that passed over my desk with the
first question, Is it the truth?" I never realized before how far I often
was from the truth and how many untruths appeared in our company's literature,
letters and advertising.
After about 60 days of faithful constant effort on my part to live up to The
4-Way Test, I was thoroughly sold on its great worth and at the same time
greatly humiliated, and at time discouraged, with my own performance as
president of the company. I had, however, made sufficient progress in living up
to The 4-Way Test to feel qualified to talk to some of my associates
about it. I discussed it with my four department heads. You may be interested in
knowing the religious faith of these four men. One was a Roman Catholic, the
second a Christian Scientist, the third and Orthodox Jew and the fourth
Presbyterian.
I asked each man whether or not there was anything in The 4-Way Test
which was contrary to the doctrines and ideals of his particular faith. They all
four agreed that truth, justice, friendliness and helpfulness not only coincided
with their religious ideals, but that if constantly applied in business, they
should result in greater success and progress. These four men agreed to use The
4-Way Test in checking proposed plans, policies, statements and advertising
of the company. Later, all employees were asked to memorize and use The 4-Way
Test in their relations with other.
The checking of the advertising copy against The 4-Way Test resulted
in the elimination of statements the truth of which could not be proved. All
superlatives such as the words better, best, greatest and finest disappeared
from our advertisements. As a result, the public gradually placed more
confidence in what we stated in our advertisements and bought more of our
products.
The constant use of The 4-Way Test caused us to change our
policies covering relations with competitors. We eliminated all adverse or
detrimental comments on our competitors' products from our advertisements and
literature. When we found an opportunity to speak well of our competitors, we
did so. Thus we gained the confidence and friendship of our competitors.
The application of The 4-Way Test to our relations with our own
personnel and that of our suppliers and customers helped us to win their
friendship and goodwill. We have learned that the friendship and confidence of
those with whom we associate is essential to permanent success in business.
Through over 20 years of sincere effort on the part of our personnel, we have
been making steady progress toward reaching the ideals expressed in The 4-Way
Test. We have been rewarded with a steady increase in sales, profits and
earnings of our personnel. From a bankrupt condition in 1932 our company within
a period of 20 years had paid its debts in full, had paid its stockholders over
one million dollars in dividends and had a value of over two million dollars.
All of these rewards have come from a cash investment of $6,100, The 4-Way
Test and some good hard-working people who have faith in God and high
ideals.
Intangible dividends from the use of The 4-Way Test have been even
greater than the financial ones. We have enjoyed a constant increase in the
goodwill, friendship and confidence of our customers, our competitors and the
public - and what is even more valuable, a great improvement in the moral
character of our own personnel.
We have found that you cannot constantly apply The 4-Way Test to all
your relations with others eight hours each day in business without getting into
the habit of doing it in your home, social and community life. You thus become a
better father, a better friend and a better citizen.
Presented as a Service by
Dr. Shall Sinha, Professional Speaker, Author of 4 books and a leading
scholar on Mahatma Gandhi.